General Overview
- I have needs that aren’t represented in this pricing. Does Vecteezy offer customer pricing?
- Can I cancel my plan if I want to?
- Does canceling my subscription remove access to my existing downloads?
- How do I give you my VAT number?
- When will I be charged for Auto Renewal?
- Can I apply a discount or coupon code to my purchase?
- How do I update my Credit Card information?
- Why is my card not being accepted?
- Can I pay by check, wire transfer, or purchase order?
- Is my subscription automatically renewed?
- Can I pay with PayPal?
- How do I get a receipt?
- How do I get an invoice?
- Does Vecteezy charge any cancellation fees?
- I have an annual plan with monthly billing. Can I turn off Auto Renewal?
- How do I Cancel my Subscription?
- If I upgrade my Pro License to a Pro Extended License, does it use one of my existing download credits?
- If I upgrade my Free License to a Pro License, does it use one of my existing download credits?
- What happens to my Credits of I join Pro and get Unlimited Downloads?
- Can I purchase multiple subscription plans in my account?
- What are Credit Packs?
- How do Vecteezy subscription plans work?
- How many credits does a file cost?
- What if I cancel my subscription in the middle of my billing cycle?